Terms and Conditions
All courses are checked for viability approximately 10 working days prior to course date. At this point, any course that has insufficient numbers may be cancelled. In this instances, candidates booked on the cancelled course will receive a full refund or free course transfer. Course fees are non-refundable within 10 working days of the course date without a medical certificate, which must be received within 5 working days of the course date. All cancellations must be made in writing by post or e-mail. If a course should be cancelled, each candidate will be telephoned and offered either a full refund or free transfer. It is the responsibility of each candidate to ensure that they provide correct, up to date contact details, which must include a telephone number with an answering service. If messages are left for candidates regarding a course cancellation, or if the organiser are unable to leave a message and candidates then arrive a venue for a course that has been cancelled, any expenses incurred by the candidate are wholly their own. In the event of adverse weather conditions, a decision will be made the day before the course as to whether or not it will be cancelled. If it should be cancelled then each candidate will be telephoned.